Eskute Polluno Commuter Ebike

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Motor

BAFANG Hub Motor 500W（750W）,65NM

Battery

Removable battery 720Wh

Max Battery Range

60 miles

Eskute Polluno Commuter Ebike

Color
Black
White（Out of Stock）
$999.00 $1,399.00
Monthly from $31.00

We’ve partnered with payment provider Klarna to offer you three flexible pay-later options. Get approved in seconds, choose a schedule that works for you, and enjoy your new bike.

We have the following payment options available:

  • Financing - over 12, 24 or 36 months
  • Pay in 3 instalments 
  • Pay Later in 30 days

    18+, T&C apply, Credit subject to status*

     

    Here’s how it works:

    Step 1

    Add products to your cart and select Klarna at the checkout

     （1）Add products to your cart 

     

    （2）Click on checkout

     

     （3）Fill in your payment information and click on continue to shipping.

     

    （4）Click continue to payment

     

    （5）Select the third payment method and click on pay now.

     

     （6）Choose other payment method, select klarna

    Step 2

    Enter your details and find out instantly if you’re approved

    Step 3

    Klarna will send you an email confirmation about your order (they’ll also send you reminders when it’s time to pay)

    Step 4

    You can complete any future Klarna purchases with just one click

     

    Pay in 30 days

    Try your stuff out at home and make sure it’s right for you. Pay for what you keep 30 days after your order is shipped. No upfront payments, 0% interest, and no fees when you pay on time.

     

    Pay in 3 instalments

    Split your payment into 3 equal interest-free instalments. Pay a third today, a third in 30 days and the remaining balance in 60 days.

    Please spend responsibly. Borrowing more than you can afford could seriously affect your financial status. Make sure you can afford to make your monthly repayments on time.

     

    Monthly finance

    Need something longer term? Apply for monthly finance at the checkout and spread your payments over 12, 24 or 36 months following a deposit, completely interest-free. Manage your payments and get payment reminders online, via email or by using the Klarna App.

    Missing payments can have serious consequences for you. Your credit rating may be affected which will make it more difficult or more expensive for you to obtain credit in the future.

     

    Can't Miss Accessories
    Eskute U-Lock
    $29.99 $59.99

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    Eskute U-Lock

    $29.99
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    Eskute 48V 15Ah Battery Pack for Netuno & Polluno
    $259.50 $519.00

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    Eskute 48V 15Ah Battery Pack for Netuno & Polluno

    $259.50
    Overview
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    Return

    Return & Refund Policy

    If you are unhappy with your purchase, as long as you contact us within 15 days from the receipt of the item, we will process your return/exchange request.

    Any request after 15 days will not be honored. Please make sure to contact us by email support.us@eskute.com at first.

     

    Return & Exchange Conditions

    • Items returned without authorization will not be accepted.
    • Items must be returned within 15 days after you receive them.
    • All items must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
    • When returning or exchanging items, customers must use a shipping method providing tracking information.

    Non-returnable items:

    • Damage/Lost caused by customers is non-refundable.

    General Return Process

      • Initiate a return: Please email us at support.us@eskute.com with photos and/or videos of the items and let us know your order number. Our customer service staff will determine the eligibility for your return request within 3 business days.
    • Ship the item back: If your return is accepted, we’ll send you the return address, as well as instructions on how and where to send your package. (Note: Items returned without authorization will not be accepted). We recommend that you send your return/exchange in a shipping method providing tracking information as well as a signature, because we will not be responsible for lost return/exchange.
    • Refund or exchange: when we receive your return/exchange, we will inspect the item in 3-5 working days and then provide a replacement for an exchange or issue a refund.

    Return Charge

    • If the return is due to our problems (such as: incorrect products, quality problems of products), we will provide a full refund for you;
    • If the return is due to the buyer’s problem (such as: don’t like/want the item, ordered a wrong product/size), the buyer should pay the freight.
    • No restocking fee to be charged to the consumers for the return of a product.

    Refunds

      • Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If you are approved, the refund will be provided to the original method of payment within 2-3 working days.
      • If you haven’t received the refund within 2-3 working days, please check your bank account again. Then contact your bank or credit card company. It may take some time before a refund is official posted. If you’ve done all of this and you still have not received your refund, please contact us at support.us@eskute.com.

     

    Order Cancellations

    • We can cancel the order for you if you contact us in time after your purchase.If your payment finished and the parcel is not shipped out, you can cancel your order before your item’s delivery. And we will refund full of your money.
    • Orders can't be canceled once the parcel is shipped out.

     Contact Us

    Email:support.us@eskute.com

     

      • FREE returns within 15 days

      Shipping

      We provide FedEx Ground Sevice delivery company. 

      Note: Please note that we consider business days as Monday-Friday. 

      Processing Time

      • It is the time elapsed between when the customer places the order and when the seller hands the order over to the delivery service.
      • Generally, orders are shipped within 1-3 business days of order confirmation/payment. (This means that the processing time is 1-3 business days after your payment. Weekends and fixed holidays are not included.)
      • Our warehouse only operates on Monday – Friday during standard business hours, except on holidays. In these instances, we take steps to ensure shipment delays will be kept to a minimum.

       

      Shipping Cost & Shipping Time

      Destinations

      Estimated Delivery Time

      Shipping Cost

      Courier

      US (48 Lower States)

      3-8 business days

      Free Shipping

      FedEx Ground Sevice

       

      Note1: In North America, we deliver to Continental United States. Please note we may not be able to ship to certain remote/isolated areas of these regions. If this is the case, we will contact you for alternative solutions.

      Note2:Shipping not available to
      - P.O. Boxes
      - APO Addresses
      - Puerto Rico
      - Military District
      - Hawaii / Alaska
      - Virgin Islands
      - Guam
      - Addresses outside the continental U.S.

      Total Delivery Time = Processing Time + Shipping Time

       

      Order Tracking

      • You will receive an email when your order has been shipped. A tracking number will be provided (the tracking number will be active within 24 hours). Please note: This may take longer during events or holidays.
      • Tracking information may take 48 to 72 hours to update.
      • If you cannot track your package normally, please contact us and we will resolve this issue within 48 hours.

      Delivery Time Exceeded

      If your order is delayed, please contact us via email support.us@eskute.com, we will check the situation with the transportation company in time. Thanks for your understanding and support.

       

      Shipping Changes

      • NO CHARGE for changing the address BEFORE we provide you the tracking number.
      • $20 WILL BE CHARGED when the in-transit logistics information shows that the change is successful on FedEx.
      • $200 WILL BE CHARGED to cancel the order after the package has already shipped.
      • $200 WILL BE CHARGED if the customer does not accept the package or the package is undelivered.
      • $200 WILL BE CHARGED if the package has already been delivered to the original address successfully.

       

      Kindly Notes:

      1. Shipping times can be affected by variable customs clearance times or public holidays. If you have not received your package based on the above estimates, please kindly contact us for help.

      2. Shipping times will be affected during public holidays, as manufacturers and couriers will limit their operations at these times. Unfortunately, this is outside of our control. Normal service resumes immediately after each holiday.

      3. It can take a few days after order shipment before the tracking number becomes active on the courier's system. If the information has not appeared on the courier's website, please try again later.

      4. All estimated/typical delivery times are derived from past data collected from past orders. They are approximate times for reference only.

      5. Please note we are not responsible for any lost, stolen, or damaged items due to the actions or inactions of FedEx or any other parcel service.

      6. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. We recommend using a trackable shipping service and purchasing shipping. We cannot guarantee that we will receive the item you are attempting to return. For more information regarding our limited warranty and claims process, please review our Limited Warranty Terms, which are incorporated into by reference and form a part of these Terms.

       

      Email: support.us@eskute.com

       

      • Free Home Delivery for EBikes within 3-8 Business Days

      VAT include

      • No additional fees

      Features
      Specifications
      Reviews
      FAQ
      How-To Videos

      In-depth information

      Unleash the true power of your ride

      Featuring a mighty Bafang 500W high performance motor(peak750W) and a 65Nm torque, you can effortlessly conquer steep inclines and strong headwinds. With the flexibility to adjust the level of assistance using the pedal-assist function, or simply use the throttle for easy cruising.

      Ride on. Battery strong.

      Discover the unstoppable cruising with our high-capacity Lithium 48V, 15Ah Samsung/LG battery. effortlessly removable for recharging. This power source promises an impressive range of 60 miles on a single charge, goodbye to battery anxiety! revolutionize your ride like never before.

      Backlit Display and Extra Power on Tap

      Easy-to-read display monitors your speed, pedal-assistant level, mileage, battery status, etc. Above that it also allows you to easy charging your smartphone with an integrated USB port.

      Unleash the true power of your ride

      Featuring a mighty Bafang 500W high performance motor(peak750W) and a 65Nm torque, you can effortlessly conquer steep inclines and strong headwinds. With the flexibility to adjust the level of assistance using the pedal-assist function, or simply use the throttle for easy cruising.

      Ride on. Battery strong.

      Discover the unstoppable cruising with our high-capacity Lithium 48V, 15Ah Samsung/LG battery. effortlessly removable for recharging. This power source promises an impressive range of 60 miles on a single charge, goodbye to battery anxiety! revolutionize your ride like never before.

      Backlit Display and Extra Power on Tap

      Easy-to-read display monitors your speed, pedal-assistant level, mileage, battery status, etc. Above that it also allows you to easy charging your smartphone with an integrated USB port.

      Ride Into a Greener Future

      What's in your box?

      · ESKUTE Polluno
      · Tool Box
      · Charger
      · Battery Key

      Top Speed 22mph(*The motor will stop giving assist at the stated top speed. You can still ride beyond the stated top speed with pure muscle power.)
      Range
      30 Miles on Throttle
      Up to 60 Miles on Pedal Assist 
      Total Bike Weight 56lbs
      Weight Capacity 275lbs
      Recommended Rider Heights 5'2"- 6'2"
      Motor
      BAFANG 750W (Peak) 500W (Sustained), 48V Brushless Rear Hub Motor,65NM 
      Battery Removable Internal Lithium-ion 48V, 15Ah (720Wh) with Samsung/LG Cells
      Charger 54.6V 3Amp Fast Charger, 4-5 Hour Charging
      Sensor Speed Sensor
      Throttle  Thumb Throttle
      Pedal Assist 5 Levels
      Display Integrated Smart LCD Display with USB port
      Lights Standard Eskute LED headlight
      Frame 6061 Aluminum Alloy Frame
      Front Fork Hydraulic lockout, Coil spring adjust for preload, 100mm travel
      Brake Mechanical Disc Brakes, 160mm Rotors
      Tires Kenda, 27.5" x 2.1"
      Rims
      Single Wall Aluminum 36h Front & Rear
      Crankset 170mm w/ 40 T
      Shift lever SHIMANO 7 Speed
      Pedals 9/16' Alloy Platform
      Chain KMC - 7 Speed
      Total Bike Weight 56lbs
      Frame Size       		SYMBOL
      SIZE (mm)
      Top tube length A 740
      Head tube length B 150
      Max seat height C 1000
      Min seat height D 840
      Wheelbase E 1170
      Handlebar height F 1100
      Total Length G 1830

      During the two-year warranty period, if the battery is found to be defective, it will be replaced at no charge to you. After the warranty period or if you need additional batteries, they can be purchased at Eskute

      Not charging for 3 months will lead to battery damage, and the customer will be responsible for any damage to the battery caused by not charging for a long time. In order to keep the battery longer life, please keep charging at least once a half month.

      The Polluno electric bike is equipped with a 54.6V 3Amp fast charger. It will just need 4-5 hours to fully charge this ebike .

      the throttle of the Polluno electric bike is on the right handgrip.

      Yes. it is.

      It is mechanical disc brakes for the Polluno/Netuno ebike. The other model of fat tire is with hydraulic brakes.

      Yes，It is.

      It's very easy, watch some videos on YouTube, you can do it by yourself. Just assemble the front wheel, handlebar, headlight, seat, peddles and rear rack.

      Hi the Polluno is IPX4 and battery/motors are designed to be waterproof, but we still don't recommend riding in the rain.

      Yes, the package comes with basic tools to assemble the bike, assembly is a breeze - just mount the handlebars, pedals, and tire.

      Torque is 65NM

      How-To Videos

      A useful guide to making the most of it all.

      The Gallery

      What Online Reviewers Say

      Polluno
      @Reviewer : TK Bay

      Color：White

      “This bike is perfect for city riding! I've had a chance to test it out, and I think it's excellent! The Eskute Polluno is lightweight and easy to ride, making it perfect for various routes. I highly recommend this bike if you're looking for a great way to get around town without spending much money!”

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